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Administrative Assistant Apprentice

Job Location

Mitre House, 2 Bond St, Ipswich IP4 1JE, UK

Job Type

Full-Time, On-Site Work, Apprenticeship, Graduate


From £13,000 per year

About the Role

Job Overview: We are seeking a detail-oriented and organised individual to join our team as an Administrative Assistant. The successful candidate will play a crucial role in providing administrative support, managing communication, and ensuring the smooth operation of various office tasks. The Administrative Assistant will be responsible for handling a range of duties to contribute to the efficiency and effectiveness of our daily operations.


1. Administrative Support:

1. Assist in managing office supplies, inventory, and equipment maintenance.
2. Coordinate and schedule appointments, meetings, and conference room bookings.

2. Communication and Correspondence:

1. Respond to emails, inquiries, and requests in a timely and professional manner.
2. Distribute incoming mail and packages to the appropriate recipients.
3. Prepare and send outgoing mail, packages, and shipments.
4. Handle incoming calls, routing them to the appropriate individuals or departments.

3. Accounts Receivable Management:

1. Monitor and manage accounts receivable.
2. Follow up on overdue payments on daily basis
3. Collaborate with the accounting department and ensure accurate and timely payment processing
4. Manage and process Direct Debit payments from clients.
5. Set up new clients for Direct Debit payments and ensure compliance with relevant procedures.

4. Data Entry and Record Keeping:

1. Maintain accurate and up-to-date records, files, and databases.
2. Enter and update information in spreadsheets, databases, and other systems as required.

5. Office Organisation:

1. Keep the reception area, conference rooms, and common areas neat and organised.
2. Monitor and replenish office supplies, ensuring availability for employees.

6. Customer Service:

1. Provide excellent customer service to clients, guests, and employees, addressing inquiries and concerns professionally.
2. Assist in resolving client and visitor requests to ensure a positive experience.

7. Assistance to Management:

1. Assist managers and team members with various administrative tasks and projects.
2. Prepare reports, presentations, and documents as requested.

8. Security and Safety:

1. Be aware of emergency procedures and provide assistance during evacuation drills or actual emergencies.

9. Paperwork Scanning:

1. Efficiently scan and digitise paperwork and documents.
2. Organise and maintain electronic files and databases.


High school diploma or equivalent; additional qualifications in office administration are a plus.
Proven experience in an administrative role or similar capacity.
Strong organizational and multitasking skills.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Excellent written and verbal communication skills.
Ability to work independently and collaboratively within a team.
Attention to detail and a high level of accuracy.

About our client

Our client is a fast-growing, innovative accountancy business with 30 branches in and around London, Suffolk, Essex, Surrey, Oxford, Brighton and more branches in line to open. Please refer below to their description of their business;

"We are targeting to become The Uber of Financial Sectors: Disrupting the UK Market with our Innovative Business Model! We are not just providing full accountancy services, advice and business consultancy support to a wide range of clients but are proactive and technology-friendly change makers.

Our business focuses on adding value through offering bespoke packages which meet clients’ accounting and compliance needs, by assisting with achieving business growth (including securing funding opportunities, business growth modelling and advance tax planning) and by providing guidance in relation to tax efficiency and business strategy. As well as having a solid strategy and mind-blowing growth rate which we achieved so far, through the use of digitalisation, coworking and remote working, and cloud collaboration solutions.

Our business is growing with our new franchise model, expanding all around the UK. We are looking for like-minded Accountants to join our team as partner accountants. We are seeking innovative, creative minds within the accounting and financial industries to expand our team of accountants, bookkeepers and support teams (marketing, training, additional services) as we search for new opportunities to innovate even more!

We seek out partnerships that can help us grow nationally and globally in a way when we are talking about partner accountants - so if you share our vision please get back in touch! We are confident that through our unique approach to business, we can make a real difference in the financial industry. We are committed to using the latest technology and working in a way that benefits both our clients and employees.

Our business model is open to qualified and experienced accountants, ranging from experienced small practice practitioners to corporate talent.

Please keep in mind, that pay includes performance-based bonuses and a share of profits."

Monday to Friday
45 hours

Company events
Cycle to work scheme
Employee discount

Supplemental pay types:
Bonus scheme
Performance bonus

A-Level or equivalent (preferred)

Work authorisation:
United Kingdom (required)

Ability to Commute:
Ipswich (required)

Work Location: In person

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